My Bluum Box Review


Hi, I'm Jessica Holbrook, aka Jersha. I'm 28 years old, married, and a learning geek. I love to research, read, take photographs, play video games, DIY, review products, and so much more. I am the primary writer of Jersha & Dup, as well as the behind the scenes gal. I also maintain a few other websites but Jersha & Dup is my true passion.

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48 Responses

  1. Amber Jamil says:

    Ugh and never again will I purchase Bluum. After my go to subscription service Citrus Lane closed, I tried it only to find my gift arrived damaged by improperly packed liquid items. My request for customer service met with stonewalling and apathy. Yikes.

    • Jersha says:

      That’s awful, Amber! If they won’t refund or replace your item, I would file a chargeback with your credit/debit card issuer or if you used PayPal, file a claim on there. Those are usually taken VERY seriously because the store has to pay a fee in addition to the refund if they lose the chargeback claim.

  2. Alejandra Meechan says:

    I posted this opinion on their Facebook page 2 times, because the first one was erased. The second time was also erased and they blocked me, so I cannot post anything else there. Here is my opinion:
    The box that I received for my 10 months old son is not what I was expecting and definitely is not the service that they offer. The box wasn’t customized according to my preferences and definitely they didn’t care or pay attention to the age of my son. I got some stickers for a newborn, a rattle toy that I’d suggest for a 3 or 4 months old, a lip balm for me (I didn’t ask for anything for me), and a bowl (that is not even cute).
    The box I got is not useful for me, and it doesn’t meet my expectations, and guess what??? You cannot exchange it or return it. I feel I paid for garbage.
    They have offered me to give me a credit of $10 (which I haven’t received) but now if I want to use it I have to pay for the freight.
    Don’t waste your money using this service. It’s better (and cheaper) to use Amazon, at least they have a better customer service that really helps you, solves your problems, and ensures that you are a happy customer.
    Hope this helps!

  3. katy says:

    I ordered a gift for my friend, she returned the email sent to gift receivers to personalize the gift. She never received a box!!! They did refund me as they never sent anything. It’s my own fault for not checking with my friend, but I’m glad to not have to wasted my time trying to fix the stupid box subscription. I forwarded her the apology about them temporary stopping subscriptions. My friend wrote me back that she never received A box. Feel free to get this for yourself but NEVER as a gift!!!!!

  4. Wendy says:

    Just had a horrible time trying to cancel my Bluum box and “customer service” was very good at making comments unrelated to my concerns – if I don’t acknowledge she will stop complaining approach I guess. I’ve been dissatisfied with my Bluum boxes more often than not and started with a 6 month subscription that I didn’t realize would re-up if I didn’t stop it. So it took me a lot of time trying to figure out how to even start the cancel process, then they charged me a $25 fee to cancel. So not a good deal and I’m going to let EVERYONE know it.

  5. Amanda says:

    Just found your review. I recieved my Bluum box today. Paid $14.50..half price deal. So not worth it. My child is 2 1/2 and he got baby stuff. Anyway can someone pleeeeease tell me how to cancel. I followed their instructions and there is no cancel button or process under account, which is where they say to go. Please someone help because I don’t want $29 to come out of my account!

  6. Emily says:

    I had no issue canceling. I did have to click on the link from the email once initiating the cancelation request. No big deal. I actually would like to sign up again. I was sent an email that supposedly had deals on the membership. I clicked on it, and went to Account as described in the email. No savings show up. I go to try to get the price, and I HAD to enter my credit card information before a price would show up, THEN it was the same price as before. I will probably go back to Citrus Lane now.

    The only other issue was receiving duplicates of some toys/stuffed animals. That feels like they are just discarding leftover crap.

  7. Hollie says:

    I also tried to cancel my subscription and found the process awkward, frustrating and ineffective. First, I had to send an email requesting to cancel my membership. I received a response and clicked the link to go to an unsubscribe page. After being asked “Are you sure? Here are some options to pre-pay for 3 or 6 or 12 months at a cost savings” I declined but my card was still charged and my membership is still active. I wrote an email complaining and have not had a response yet.

  8. Carmen says:

    Not worth the subscription fee and customer service is poor. I emailed them to cancel and they responded “Are you sure? You’ll lose your points..blah blah” so I received another $25 unwanted package and they won’t respond to my email. Don’t buy from them!

  9. Linda S says:

    Thanks for your review! I think you just saved me alot of money. At first the deal seemed really good but then I really started to look at what you got for your money and I started to question whether I wanted to commit and leave my credit card information. It also looked like they wanted to charge a membership fee but it wasn’t really clear. Thanks for your help!

  10. Alena says:

    BEWARE if you sign up for a trial! They will charge your credit credit card after the trial is up for the most expensive box. I was just charged $24.95! I had purchased a groupon type deal for a one-month box and had to pay $1 shipping on the Bluum site and then they went and charged my credit card for the next month even though I had NOT signed up. Just be careful! It isn’t worth the hassle – I’ve been emailing and calling with no luck.

  11. Zakiya says:

    Hi Jessica,

    Thank you very much for taking the time to blog about Bluum. This was really helpful. You mentioned that it was only $11 a month, well it is now $24.95. I will definitely take your advice and invest in something more memorable.(Such as a Savings acct.)

    Once again, thank you sooo much.

  12. Lee says:

    Hi Jessica
    Thanks for the honest review. So often you read something about what someone is reviewing and you know I scantly they are just trying to get you to part with your money.but you have been honest here and this is a breath of fresh air.

    Thanks again lee

  13. Kim says:

    I became a Bluum Mom through a Living Social deal, and thought it was a great concept. I was super excited and anxiously awaited my first Bluum box (which, by the way, arrived 2-3 weeks later than scheduled). However, my first box (January 2013) was extremely disappointing. I received a spoon shaped like an airplane, disposable bibs, a sample pack of wipes, and a coupon for the bibs. Really? My son is 5 months, so we aren’t even using spoons yet, but this is a more advanced spoon anyways. Oh, there was also a sample packet of dehydrated food, which also seems to be more for an older child. It was nothing like the sample boxes shown online with lotions or oils and teethers and toys. Granted my membership for the quarter was about half the price of a regular membership, but I would think the boxes are the same if they want return customers. It seems my dollars were wasted and I will definitely NOT be renewing for full price and I will NOT be buying another subscription “deal” in the future, even at half price. I really wanted to like Bluum because I think the concept is great, but my experience was not one that I would want a friend to repeat (i.e. I will tell my Mom friends not to waste their time, money, and excitement).

  14. Caligirl says:

    I have to agree with your post. This service is more of a crap shoot. I started my subscription when the hurricaine hit and my box was shorted – understandable because of weather conditions. Then the next month they included the samples that should have been in the box the month before. Only when I wrote and complained about the lack of samples did they send enoguh to make up for both months. Today I get another noted stating that my box is delayed and may not get shipped until th 30th. Wonder if they are going to try to count it as fbruary box too. Poor program. Citrus lane is 1 million times better

  15. Holley says:

    I recieved notification on my bluum account that I will be recieving 3 disney onsies, 3 different burts bees procuts, and some baby food pouches. I only paid $6, but is the website box content info accurate?mine should be here today or tomorrow.

  16. Diana says:

    I want to thank you for posting your honest opinion of the Bluum box! I was about to order and send to my daughter-in-law. I will spend my money on things I know she will appreciate!


  17. Lee says:

    Hi Jessica really good follow up. I had seen blum advertised and had wondered about it. Thanks for putting us straight about the facts.

    Thanks lee

  18. Carrie says:

    Thank you for the review!!

  19. Found your review while searching for Bluum reviews and I am happy that I did. Currently there is a PlumDistrict promo where you can get a 3 month membership to Bluum for $14.40 and I was going to give it a shot but now I don’t think I will. Thanks for posting something like this for us mamas! Between your situation and the others in the comments, I think I’ll pass!

  20. Rachel says:

    Thanks! I was wondering the size of the samples. Appreciate you honesty!

  21. Jenny says: {link edited to go directly to deal}
    You can try out the Bluum box for half off. Great to see if you like it or not!

  22. rebecca says:

    Thanks for this! I just signed up for a trial month, so I’ll see how it goes. Perhaps the service has improved in the past few months.

  23. Alicia says:

    I also agree Bluum is not the best, (to put it nicely.) I have received 4 of their boxes and never got much most of the things were not even for my son. It is def not worth the money! & to beat it all I got one of the same samples two months in a row! The other subscription services are much better like TeethMe and Citrus lane, they are not expensive and product are wonderful and full sized!

  24. Sarah says:

    TeetheMe a great company that just launched their subscription boxes. Great product from 0-3 years of age. Check out their website and Facebook page. You won’t be disappointed.

    • jersharocks says:

      Have you tried their boxes already? Just curious since they “just launched.”

      • Sarah says:

        Yes ! The products are awesome and no trail sizes! Love it! Very useful an valued way over the $24a month membership fee. Plus they have 20% off coupon codes for your first month!

      • jersharocks says:

        That sounds really cool Sarah! The other baby and momma box that I’m reviewing is pretty similar. 😉

    • Alicia says:

      I love TeethMe! They are so worth the money & you get full sized products which are great. I just started my subscription with them and got 5 items! Citrus Lane is another good one, also full sized and not sample sizes.

  25. Jenn says:

    BLUUM boxes are awful! The box they are packed in costs more than the samples. If you want a good kids subscription service go with Citrus Lane, Kiwi Crate or BabbaCo boxes. I have subscriptions to all 3 and LOVE them!

  26. lynn damer says:

    I received my first, of a 3 month subscription of “bluum”, package today, I am very dissapointed. Not worth the monthly fee! I’m calling this week to try to cancel my subscription.

    • jersharocks says:

      I just got my last box today and was pretty disappointed too. I got 2 lotion samples, a green tea sample, binky spray, and a fruit puree sample. I heard some people got chocolate bars. I wonder if they were regular subscribers or people who got in on the deal like us.

  27. Lauren says:

    I just found out I got charged for another three month subscription to Bluum, which I never in a million years would have agreed to! Who would pay $11 a month for free samples? So lame. I now have to dispute the charge with me credit card company. I did not need another stresser. Do NOT buy Bluum boxes people!

    • jersharocks says:

      I am SO sorry to hear that! Your comment prompted me to check my accounts and fortunately I haven’t been charged but I noticed my renewal was coming up so I went ahead and cancelled. I hope you get it all straightened out because I agree, Bluum is NOT worth $11 per month.

      • Lauren says:

        I made a fuss and got them to refund my money for the next two months, but after opening this month’s box I still feel ripped off. $11 for $1.00 baby food, a $3 bottle of binky spray, a tiny bag of tea I can’t drink, and then free sample sizes of skin cream. I just don’t get it.

      • jersharocks says:

        I’m glad they refunded your money! That’s one good thing I can say about them, they do actually care about what their customers think and say. I don’t understand how they can charge so much and people actually like the boxes. Maybe they’re forgetting how much they actually paid for them?

  28. Danielle says:

    I received similar backlash after I posted a review on Cravebox’s Facebook wall — I wasn’t impressed with the service at all. It seemed like a bunch of people with nothing better to do felt the need to leave me comments like the one you received. Also like your situation, Cravebox actually welcomed my feedback and thanked me for my honest review. I really think this is just a case of adults behaving like children and hiding behind their computer screens so that they can be rude.

  29. Tomica says:

    I believe you were correct in making the video. One thing I know is that companies appreciate bad feedback as well as good. They may not like it, however, it gives them an idea of what they need to change. Imagine, if they never received negative remarks, however, they continued to lose customers. They wouldn’t know exactly why the customers fled without receiving feedback good or bad. The lady is the one trying to get the extra gifts by showing favor to their side.


    • jersharocks says:

      “Imagine, if they never received negative remarks, however, they continued to lose customers. hey wouldn’t know exactly why the customers fled without receiving feedback good or bad.”

      That’s an excellent point! If I owned a business, I would be extremely distraught if I were losing customers but couldn’t figure out why. I think that it is extremely important to provide honest feedback on products and services so that manufacturers know how to make their product the best that it can be. That’s why I love taking surveys. Aside from the monetary compensation, the best part of taking surveys is knowing that MY feedback will make a product better for everyone.

  30. Interesting! I wont be buying it!

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